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Canzuki Observability

Optimising Customer Experience with Real-Time Insights

At Canzuki, we empower organisations to deliver exceptional customer experiences, leveraging real-time insights for optimisation. We achieve this by expertly implementing solutions from leading global data observability providers like Datadog and Zabbix.

Through these powerful platforms, we help your organisation build a comprehensive real-time monitoring and reporting framework. This framework, backed by advanced AI analysis, allows you to optimise customer experiences across every single touchpoint, ensuring better outcomes and operational efficiency.

The Critical Need for Visibility

You cannot fix what you cannot see. The landscape of digital observability has fundamentally changed. Basic server monitoring is no longer sufficient. Today, the application of performance monitoring (APM) and real user monitoring (RUM) demands a complete understanding of your environment.

Every component of your business, from a server to a database, from a small function sending emails to your clients, Lambdas to APIs, and websites to mobile apps, requires precise management.

However, simply having real-time data is no longer enough. Downtime isn't the sole threat to your business; slow performance, disconnected messaging, and bottlenecks within your processes can be equally damaging.

You need real-time data and the solutions to interpret and act on that data effectively. This ensures you can identify and address issues promptly, maintaining optimal operations.

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woman in black long sleeve shirt holding white paper

Enabling World-Leading Tech & Solutions

True Visibility
Made Actionable

Designed specifically for your business, we tailor an integrated observability architecture to consolidate all your data from various sources. You gain a true, real-time view across all customer interactions and every touchpoint.

With Canzuki, you can:

  • See inside any stack, application, or service, whether on-premise or in the cloud.

  • Aggregate data from all your environments into one unified platform.

  • Receive precise alerts on critical issues, effectively filtering out unnecessary noise.

  • Report on and implement protocols that directly enhance customer outcomes.

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person using MacBook Pro

Drive Innovation & Efficiency

Empower Teams with Unified Visibility
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woman placing sticky notes on wall

Bring your developers, infrastructure managers, and security teams together within a unified observability platform. This empowers them to deploy IT innovations faster, proactively prevent outages, and continuously monitor for security threats.
Canzuki's approach enables seamless collaboration across organisational silos, without forcing teams to change their existing platforms or tools.

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person holding pencil near laptop computer
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turned-on monitor
Drive IT Cost Efficiencies, Securely

With Canzuki, you can make informed, cost-conscious decisions that directly protect your profit margins without sacrificing service quality or security.
Our solutions empower your teams to identify and decommission idle resources, streamline customer user flows, and significantly reduce waste. This allows for implementing effective strategies that consistently deliver on your brand promises.

As your business evolves and scales, your applications and customer touchpoints inevitably grow in complexity, making them harder to secure.
With a Canzuki solution, the right security protocols are built in from day one. This enables you to detect threats in real-time, prevent unauthorised access, and comprehensively protect both your sensitive end-user data and valuable intellectual property.

Protect Customer Data, IP, and Applications